FREQUENTLY ASKED QUESTIONS

Hours:

Saturday 10 – 4

To Place an Order:

Email us through our Contact Us page with your request.  Be sure to include quantity desired and all pertinent  information.  Include sizes, material, finish and a photo of your piece or situation if applicable.

To Talk to Skip:

When shopping for plumbing fixtures you need to talk to Skip.  You can email him for an appointment, (He is usually not available without one.)  Once you have agreed on what you want to purchase it takes several weeks for it to be ready.

To Receive an Order:

Once we have confirmed that your order is ready, you may pick it up on Friday or Saturday between 10:00am and 5:00pm at 2600 Foothill Blvd. in Pasadena California, or we will ship it to you.

Shipping and Handling:

USPS Priority flat rate small box        8 5/8″ x 5 3/8″ x 2″     $7.00

USPS Priority flat rate medium box   11″ x 8 1/2″ x 5 1/2″    $13.00

USPS Priority flat rate large box        12″ x 12″ x  5 1/2″      $14.50

Fed EX                                                                                      Price varies with size and speed of delivery

We will contact you regarding the S & H for your order.

Payment:

We accept checks and cash only.  Make checks payable to Architectural Detail.  In California, please add $0.975% sales tax.

Be sure to verify that you have ordered exactly what you want.  NO RETURNS!