FAQ

Hours:

We are available at our warehouse counter on Mondays through Saturdays from 10 – 4.

Enter through Pasadena Architectural Salvage at 2600 E. Foothill Blvd. We are towards the back to the left.

To Place an Order:

Email us through our  Contact Us page with your request.  Be sure to include quantity desired and all pertinent  information.  Include a full description of item(s) requested including; sizes, material, finish, year of item.

Consultation:

Skip is available for consultation.  Email him at support@architecturaldetail.net to set up an appointment.

To Receive an Order:

Once we have confirmed that your order is ready, you may pick it up from the warehouse counter during open hours (Mondays through Saturdays from 10:00am and 4:00pm at 2600 Foothill Blvd. in Pasadena, CA).  or we will ship it to you.

Shipping and Handling:

USPS Priority flat rate small box           8 5/8″ x 5 3/8″ x 2″      $7.00

USPS Priority flat rate medium box     11″ x 8 1/2″ x 5 1/2″      $13.00

USPS Priority flat rate large box           12″ x 12″ x  5 1/2″           $14.50

Fed EX                                                              Price varies with size and speed of delivery

Payment:

We accept checks and cash only.  Make checks payable to Architectural Detail.  In California, please add current sales tax rate of 9%.

There are NO RETURNS!  Be sure to verify that you have ordered exactly what you want.

Merchandise & Showroom:

We mostly sell originals and much of our stock is rare or one-of-a-kind.  We do not have a showroom. We ask that you tell us exactly what you’re looking for so that we can identify it from our large inventory of authentic fixtures, materials and hardware.  We may press you for specifics to make sure it’s appropriate to your project. That means you can have confidence you’ve bought exactly the right thing.